"Guys, I would like to thank you again for helping us and we did received extra bonus check. We thought we are all even after all the escrow things. Again, thanks a lot for being very responsive and honest. Let me know if any low rates come up and we are hoping I could recommend new clients to your company."
"I have had the pleasure of working with Ms. Carrie Marshall at Reliance Financial Corporation. She was very personable and always available to answer any questions I had. She helped me refinance a few homes and thoroughly walked me through every step of the process. She really knows her stuff and made a very challenging and potentially stressful process bearable and, more importantly, she saved me a lot of money in the end. Keep up the great work Carrie!"
"Mr. Eng, Thank you once again for your assistance in completing this loan refinance. You have been exceptional. I will once again thank you for your efforts in the refinance of our home. I can truly say that it was one of my best experiences in a lending effort. As a result of that experience, my daughter is looking to refinance her home and I recommended that she contact you to determine if you had a program that might work for her."
"Hello Grace, You have done a refinance for me that I didn't think was possible. I feel very comfortable with this. Thank you for having faith that you could do this even though my bank had said it wasn't possible. I hope I didn't give you too much extra work with my loan. I appreciate how you handled this from beginning to end. You and Peter both were very kind to me. Warmest regards,"
"Hi Grace, I had another good day of golf; our Autumn weather is simply beautiful. Hope you are having a good work week with lots of business. I will certainly send you any referral business if any of my friends or family members are interested in refinancing or seeking a mortgage company. Give my warm regards to Peter as well."
"Dear Carrie, Carrie Marshall, Carrie Marshall, Carrie Marshall…this is the name you should be asking for to help you with a quick, easy and successful refinance, loan, mortgage, etc. I had given up on the idea of refinance because of the hassle you get from some mortgage lenders and agents, when one fine day a voice came on the line and offered to help me with my problem. I could tell by the way she spoke to me that she is a professional lady with a kind heart. Distance did not matter. She would call me on the phone and make me feel as if I was talking to her across from her desk in her office. I WAS ENCHANTED BY HER PROFESSIONALISM, KNOWLEDGE AND A KIND HEART. A MILLION THANKS TO YOU CARRIE MARSHALL FOR A JOB WELL DONE!"
"Hi Carol, Thanks for sticking by us the whole time and your patience in getting the loan finished. It was a pleasure working with you and I am happy you were able to help our neighbor too! Regards,"
"Hi Carol, So happy with your services the first time we got the loan done, and now a second time was even better. We lowered our rate even more! Thanks,"
"YES!! Thanks for your perseverance. I have NEVER had such a hard time getting a loan before Thanks again,"
"Hi Peter! Greg and I wanted to extend to you our most heartfelt thank you for all the time and effort you put forth to make this day become a wonderful reality. We are so very grateful to you."
"Hi Vinney; Everything was exactly as you said it would be. We are very pleased. Thanks for everything. Hope we meet you sometime."
"Hello Everyone, I would like to thank you all for all your hard work and dedications in helping me close the deal. WE DID IT! HOORAY!!! Thanks again and many best wishes... Sincerely,"
"Hey Carol, I appreciate your willingness to help out. All the best and thanks again for all your help"
"Hi Carol, I have referred you to my sister Barbara Garcia. I hope you can work with her and see if she can refinance to bring her current mortgage payment down. I have told her all that we went through and how you stuck by our side. You were very trustworthy and gave us hard facts. Thank you for your help,"
"Hi Carol, Thanks for getting the loan done. We are so happy you stuck with us through the process. You really made it happen and we are happy it is done. Thanks,"
"Dan, I wanted to thank you and Francisca for doing such a great job, under less than perfect conditions. Your perseverance in getting this done is much appreciated! Thanks again and have a great weekend."
"Daniel, The thanks goes out to you I appreciate all the energy you put into this. Thank you for all of your hard work. You totally rock! Thanks for being a perfect professional. We will be in Newport Beach come November it would be fun to meet you in person. Take care!"
"I would like to take this opportunity to thank Michael Phan and his team at Reliance for their consistently excellent service and great mortgage products. I have gone through the refinancing process many times before, but in those instances I have had to endure subpar customer service, uncompetitive rates and/or a multitude of fees. In fact, I was already going through a refinance with another firm when Michael contacted me and found me a superior loan package with a much better rate at a drastically lower cost. Above all, with the other lenders I sometimes felt that they were not always looking out for my best interests. With Reliance, I had full faith in Michael's ability to get us through the process as smoothly as possible, and his dedication and hard work proved me right. As a result I have recommended your company to all my friends and relatives."
"I really enjoyed our conversation on Friday afternoon and your expert advice on refinancing. I think your individual concern for each and every person you assist must be unique to your industry, boy am I lucky I got a hold of you, what a gem you are! I will definitely refer all my friends and interested parties to you. You know I know you are looking give back to the community, but through the way you work with people you already are because you are looking out for their best interest and serving the community in a different way by how special you treat each of us. You are doing all of us a favor by leading us in the right direction. Thank you Usha!"
"In our age of technology, we have the capability to purchase virtually anything on the net and manipulate financial transaction of all levels of complexity. We do this in a world of virtual people & financial institutions that that we may talk, email, text, skype, webX, and IM, however, we may never meet the person. We do not know their character or if they have your best interest in mind. We too often read of the scams and corruption invading the net.
"Thank you to Reliance Financial and specifically to Peter Eng for all they did for us as we refinanced our home. We had a number of unique hurdles to face and Peter walked us through it every step of the way. We did the entire loan over the phone and via email and it was painless and even pleasant. Thanks again!"
"Our experience with Peter was great- it was the first time we had ever did a refinance completely by email and phone and thanks to Peter's ongoing updates and excellent customer service the refi was a success!"
"Reliance Financial Corporation was a great choice for my mortgage needs; the follow up was terrific, my questions were answered quickly. I felt very comfortable that my needs were being handled honestly and professionally."
"I want to take a moment and let you know how much I appreciated your help in arranging my refinance home loan. The communication and assistance you gave me through the process was great. I would be more than happy to refer you to any of my friends and neighbors. Thank you so much for your hard work in helping me get the money I needed to fix up my home. It looks great now, and I could not have done it without you. God Bless!"
"So, our former loan company lost our business, and Peter from Reliance Financial Corp. made us very happy and satisfied customers. We immediately referred our friends who were interested in refinancing to him. We recommend you check out their loan offers as well--you'll be surprised at how much better of a loan you could get, pay less at closing than other competitors, and get professional service all the way. Ask for Peter Eng--you will be glad you did!"
"Peter walked us through the refinancing process, telling us exactly what we needed to do and what to expect. From filling out all the paperwork to sending the home appraiser and the notary to our home, at our convenience, Peter made the process very quick and easy. He kept us regularly informed about the current market rates. With his insight, Peter was able to lock in a 30 yr fixed rate of 4.625 and lowered our monthly payments by almost $1000. And, as a bonus, he pointed out a problem in our credit report and helped us fix it. We absolutely recommend Peter to anyone looking to refinance."
"Refinanced my home loan through Reliance Financial Corp. in May and was so please with the result. Peter guided me though the process via phone conversations and emails from filling out forms, sending property appraiser, to signing the final loan documents with the notary to my home at my convenience. I was able to lock in a 30 yrs./ 4.5% fixed rate which reducing my monthly payment by $200."
"I've recently finance my purchase for a new house with Reliance Financial Corp. Peter Eng was the broker who assisted me. He was very friendly, informative, and speedy. He was on top of everything (from ordering appraisal, getting loan docs for signing, and getting it funded). I was constantly updated with info every step of the way. At no time did I had to call him for an update. Both my escrow agent and real estate agent was very surprise at how fast he was able to get my loan docs ready for signing and how quickly it got funded. He got me in at a really low rate and now I'm enjoying my new home with low monthly payment. All I can say is that I got top noch service. If you're in the market for a home loan, I would highly recommend you seek out Peter Eng at Reliance Finance."
"I would like to thank Peter Eng at Reliance Financial, for the excellent service provided to me regarding refinancing my home. You were very helpful and answered all my questions quickly. I will definitely recommend you to my friends."
"I wish to express my appreciation to Mike Hall and your Company for the kind and expert treatment that I was shown in completing my cash out loan. I must preface my comments by stating that I engaged in negotiations with many providers who had little concern for my obtaining the money that I needed to complete my construction. This was not the experience I had with Mike Hall and Peter Eng. Within weeks, I was qualified and my loan went to completion. Mike called me at each step of the process, treated me honestly and as a preferred customer. I am so impressed by how Mike and Peter treated me. I felt as if I was a long standing customer of your company, part of the family as it were. They were more than communicative about my progress through the process, most appreciated. Some others, I actually had to drive to their offices to get updates because they would not return calls. Mike and Peter are the best! I don't know why I or anyone else would do business somewhere else. Everything about a loan and then some is done here, fast, and successfully with the best outcomes."
"Hello Peter, Sorry, for the late respond. Hoping all is well with you. I just wanted to thank you for your help with my refinance. This was my first major financial decision I had to make since my divorce. And with your knowledge and the time you took to educate me in this field, it made it so much easier for me. I will gladly pass your name and number to anyone who is considering refinancing. Thank you."
"I'm sending this to thank you (Kristen Jason) for your diligence and commitment to excellence regarding my REFI. You were persistent but not pushy. You seemed to have a great deal of knowledge regarding the process. This was apparent in the short time it took to accomplish the REFI. Your sense of humor and telephone demeanor were consistent and pleasurable. I will, given the opportunity, recommend your firm to others interested in REFI's. Thanks for the pleasurable experience."