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Privacy Policy


Date: 01/07/2015

This privacy policy governs the use of information by Reliance Financial Corporation as collected on www.rfcloans.com ("Website"). This privacy notice applies solely to information collected by this web site.

Reliance Financial Corporation is committed to security and privacy of nonpublic personal information that is protected by Regulations promulgated by the Federal Trade Commission under the Gramm-Leach Bliley Act. This privacy policy applies to that information that you submit via this website, and that Total Mortgage receives via this website. It does not apply to the practices of businesses and people with which we have no affiliation or control.

While using this site, you may click a link which brings you to a site not controlled or owned by Reliance Financial Corporation. In this case, you should review the policies of that site. This policy should not be taken to apply outside of www.rfcloans.com.

Information Collection, Use, and Sharing

Reliance Financial Corporation collects nonpublic personal information ("Information") from you through e-mail, forms, live chats, and other methods located on our website. This Information is collected only if you choose to submit it, and in submitting it you agree to have the Information handled in accord with this policy. This Information may include names, social security numbers, e-mail addresses, phone numbers, home data including pricing and outstanding loans, and other data as requested or provided.

Reliance Financial Corporation takes the privacy of your information seriously. We will only share your information among our company, employees, and/or agents who need to know such information to provide the services or information you have requested We do not sell or transfer your information to any unrelated third party, except as provided for herein.

Reliance Financial Corporation will use your Information in order to fulfill your request. As such, information may be shared as necessary with third party service agents including:

  • Appraisal companies
  • Credit agencies
  • Mortgage insurance companies
  • Title and escrow companies
  • Lenders

Your Access to and Control of Information

You can choose not to receive communications from us, or change the information we have on file for you, at any time. You can do the following at any time by contacting us via the mailing address, email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Express any concern you have about our use of your data or its security

If you would like to not receive communications from us, please let us know.

We take precautions to protect your information.

When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as a social security number), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers and servers in which we store personally identifiable information are kept in a secure environment. If you feel that this privacy policy has been violated, you should contact us immediately.

If there has been a breach of privacy, we will conduct the appropriate investigation and consultation with relevant federal, state and local agencies responsible for oversight of such breach. If we deem that the breach will likely result in harm to you by those who have acquired and accessed your information, we will take the necessary measures to restore the reasonable integrity of our data system and you will be notified without unreasonable delay.

Browsing the Website

As you browse the Website, we may record certain data about your visit. This data does not include any personally identifiable information, and will not be traced back to you unless you choose to identify yourself and/or your access history. Data collected may include your IP address, operating system, browser type, time, date, and page visits, where you came from, and other such non-personal information. We may also place "cookies" on your computer. These help us in tracking your use of the Website, and do not collect any personally identifiable data about you. If you choose to reject these cookies, certain functions of the Website may be unable to operate.

Legal Requirements

Reliance Financial Corporation may disclose any and all information as required by law or legal action. Total Mortgage may also do so in the good-faith belief that disclosure is necessary or required by law or legal process.

This Policy May Change

This privacy policy may change at any time, for any reason, and without notice. It is your responsibility to check this policy often to ensure that you are aware of our latest policies.